{thumbnail} 1. CREATE A UNIQUE SERVICE PHILOSOPHY TO SUPPORT ORGANIZATIONAL CULTURE CHANGE Promising to provide “excellent service” is no longer enough for your customers or your staff. Excellent at what? You need to be clear to foster an organizational culture change. Excellent service in a hospital is warm and caring, but that’s not what you [...]
Top Ten Tips To Foster An Organizational Culture Change For Superior Service
January 15, 2011 By Leave a Comment
Public Relations and Marketing
January 10, 2011 By Leave a Comment
{thumbnail} PUBLIC RELATIONS AND MARKETING Marketing is the wide range of activities involved in making sure that you’re continuing to meet the needs of your customers and getting value in return. Marketing is usually focused on one product or service. Thus, a marketing plan for one product might be very different than that for another [...]